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Customer Service.

Whether you are a policyholder or appointed insurance agent, our Insurance Specialist are standing by to service your existing policy.

If your insurance agent opted, you may have recieved a policy quotation from Safeco Insurance Services, Heritage Insurance or SafeRent. First American worked to help ensure that coverage was picked up by our partners on your First American policy's expiration date. For questions about the quote you received, please contact your agent or new carrier.

For questions regarding your existing First American Insurance Policy or to make a payment, call us at 888.922.5343 or see below for contact options.

Contact Us

Customer Service

Phone Numbers
Customer Service

888.922.5343

EMail Addresses
Policy Changes/Endorsements

endorsements.fapci@firstam.com

Sales and Marketing

marketingfapcic@firstam.com

Underwriting

tgallegos@firstam.com

Customer Service

fapcia.customerservice@firstam.com

Mailing Addresses
Payments for First American Property & Casualty

P.O. Box 894443
Los Angeles, CA 90189-4443

Payments for First American Specialty

P.O. Box 894424
Los Angeles, CA 90189-4424

All other Correspondence

4 First American Way
Santa Ana, CA 92707